Monday, April 26, 2010

dirty laundry

Hard to think of a biz that doesnt have it (let me know) since i have been in more than a few
industries i am always thinking of it. i personally had a doctor who said that i must be interned
asap my condition was so bad -since ive been in sales my whole life i could tell he was lying
and went to another dr. who said the opposite just take this--- i was fine.
Good article i read-a journalist visits what has to be the foremost dental dr. and teacher as well in the finest school in the u.s. so he evaluates him with the utmost care and after extensive
consultation with others declared all aspects of everything we tested show you might need a little cap-maybe- just in case. $400 +/- Now the journalist embarks on a trip all over the U.S.
and is looked at by over 100 dentists. Only 2 gave the same diagnosis! the others by lack
of judgement or skill or money hungry gave all types of dental scenarios up to thousands
of dollars. The winner was a park ave. n.y. n.y high-faluting dentist-$25,000 telling him all types of hogwash. Recently i came across a forum, the writers having a good time taking the same car
to a car repair outfit with many locations. $500-350-1,100-800-2,300 and on and on.
A dr. told my mother she must have a hysterectomy-must- before i was born. i was conceived later and she never had those problems. thanks sh*****d.
A friend had a contractor doing jobs as they arose---he needed a new toilet room for an elderly
person who couldnt get around--$11,000 for pipes, floors etc. after a while they bought a toilet on wheels they found once shopping for something else $79.00. you dont need me to tell you caveat emptor (buyer beware) look at f.tc. scam pages and you will be afraid to ever answer your phone or go shopping again! yesterday i bought 2 pants and noticed one of the clerks
was buying with coupons some items, i inquired and she said buy the newspaper outside
to get the coupons, had i not asked i would have paid $22 more. Medicines that can not be sold
anymore are shipped to 3rd world countries for sale. i stopped a lady in a foreign country who was buying a fever medicine for her child i mentioned that medicine would cause irreversable
marrow damage and to buy something else, of course the shopkeeper let me have it!! people from time immemorial have done whatever they can to make money-but where is the decency?
and it is getting worse.

sales and customer service

aristotle- a great thinker and debater, came up with this one.

The fogging technique--
A disgruntled client or angry person in your face who you wish to pacify and dismiss.

Imagine shooting arrows at a target, your shots are getting closer and closer. A fog suddenly descends and covers the area, unless you hear a scream, you tire at shooting at something you cant see, and are soon running out of arrows as well.

In the fogging technique, you remove yourself as a target (this doesnt work if you sold a car without an engine and the buyer catches you) by asking the following questions-
why are you upset?
why do you feel this way?
why do you think this happened?
what would you do?
do you think i can help? and so on..

in this fashion the person will stop attacking you and see you in a different light- not as a target.

The feel felt found method
I know how you feel...many clients felt this way...what they found out though......(insert here your solution or idea)

Sunday, April 25, 2010

How i got into the time share business part 18

First stop maui-i go into the office-yeah we know who you are , the new york italian says, you dont know shit and we are about to go play volleyball and we are closed tommorow, if you made it this far we cant teach you anything anyway. I goofed around the resort, had dinner and flew out the next day. Hilo- the on-site sales manager and the only salesman there. welcomes me grandly as we had met before. It was early lets go snorkeling he said, shouldnt i be studying i asked? you know more than i do, what am i going to teach you ? Although i have snorkled a lot before in the caribbean-this was a most memorable day, he took me to far out reefs and saw
a lot more here than anywhere, i was having color flashbacks from the fish and couldnt sleep.

Los Angeles airport. The guy i am to team up with apparently is well recommended and his name
is Dr.___. He just might discover i am not the man. He meets me, an older gentleman, stately
in a 3 piece suit, vest with gold chain fob, bald pate. He would make the perfect fit if you were to visualize the foreign minister of bolivia. He is happy i speak spanish. o.k. lets go-thats my car, i turn and see a two tone rolls royce at the pick up curb and as i touch the door handle-- HEY !!!
DONT TOUCH THE FAKNG CAR ASSHOLE OR I'LL BREAK YOUR ARM!!! this limo driver is going berserk-the cap and all -i turn and heres the doctor just standing there laughing at me.
there is a time and place for everything, and me, i am the jokester myself , cant believe the stunt
he pulled- totally out of place. It wasnt his car- his uncle soon picked us up in a station wagon.
What hotel are you staying in DR.? im staying with my uncle and we fly to tahoe tommorrow
dont spend the money mr e gave you for the hotel give it to me and stay with us-----allright
im only 25 years old right now but im not stupid- and the way he said it rang a bell for memories
from the past that i had experienced of third world country despotic and stupid people who were used to pulling the wool over the heads of the unsophisticated, and getting away with it, otherwise you wouldnt say such a thing. I told him mr e did not give me money and i would rather stay in a hotel. No we are all too tired and you will not make my uncle drive all over late
at night and we have to be back at the airport early so lets go. At the house we get a meager
last minute bad dinner, and sleep on couches. All night long his uncle is typing away click-clack-
clacck-clik-clik clitiliclack...ding. all f*****g night long. In the morning all the way to the airport
the uncle cannot over emphasize the importance of the documents...various deeds and titles and so forth for all the land he owned somewhere in mexico. It was a very large valise with everything in order and money enough for ads to sell and fees etc. please he said these are the only originals, some from the revolution. you will partake in the sale. He gingerly made sure it was all in order again as he left us at the airport. As soon as he drove away, we entered the pavillion and he took the money out and threw the valise in a garbage bin..hey what are you doing, i said..dont worry he's a stupid old man and he will never sell the land anyway.

How i got into the time share business part 17

The suit was mandatory, so were the gold pens. All the reps would stand against a wall, hidden from sight and when you were called to pick up your couple you went fast, 5-10 seconds pass and you didnt come around the wall you were gone. I had a few minutes so i went to the restroom and prayed to god....if this is for me please help me, if it is not lets get it over with....please. My couple turned to me after the slideshow and podium speaker was finished
and said we have a few questions. I didnt do what what i was supposed to (training) i just said
see that guy there.. he is one of the owners, if i call him and you are not sincerely interested
i will be in hot water, not you , me. and its ok not to be interested but i dont want to call him if
you are not taking this at face value...oh no we are -call him! Not too much time went by and they are be being announced as new owners! clap-clap-! Cloud nine has many descriptions,
this was one of them. 1 for 1 !! And i was halfway across the progress chart during the sales meeting as it was a large sale. Halfway thru the month and on my first day im in the top 5!!!
A week later (i fit in fine) Mr. e calls me to his penthouse--you are going to Spain. You will meet up with__ and both of you will start a brokerage in Malaga. Im not sure of that i offered--i really dont know anything. Im sending you to every office on a whirlwind tour and youll learn as you go.
Im given many airline tickets stapled together Hilo-maui-l.a.-tahoe-reno-Las vegas-mexico city-acapulco-spain. Now look what youve gotten us into ollie!! We will meet in vegas for the
I.I. convention. I.I. was still new- i think that convention was the 2nd or 3rd. Im really worried,
i dont care how enthusiastic one can be with an opportunity but i really didnt know anything.
Those tickets were bought before the offer so how can someone have more faith in you than yourself? A normal guy would be drooling at this chance and so what if failure was the outcome,
look at the destinations and first class hotels if it doesnt work out, but i was above that- i wanted
the chance to prove myself wrong. Mr E had already sent out teams to many resorts worldwide
to set up shop and i met them all- helping them with logistics all the way to the airport to see them off. So i knew a few things anyway. One of the teams was a married couple and suffered
a very bad car wreck in europe. Some vanished. I would hand over $20,000 from mr.e to each one to get started, and when they ran out of that and had no sales they would vanish, i dont think you could call up and say-- need another $20,000!!

I had heard the term before and now fully understood what it meant to burn your bridges.
The idea is you cant come back so you have to make good your forward move. So i started selling everything. I had 2 cars a motorcycle and a place full of antiques. Of all the things i had i didnt want to sell but i had to-- i had a locked room no one was allowed into. I never sold anything
egyptian i just collected it -hand tinted early photos-statues-bronzes-tables-even a 5 foot replica
of king tut. (there were 151 dynasties in the 3 classical periods ok? so dont get cute with the tut stuff) sometimes to impress others i would let visitors get a glimpse at night with strategicaly
placed lamps ,egyptian of course, and incense burner bronzes suspended from the ceiling---quite eerie i must add, shadowy figures-barely perceptible outlines of mummies and statuettes. Now
that i look back, no wonder i didnt have great sex-the chicks would be looking off to the side door
wondering what was going to creep out! Anyway about 300 items collected and this lady dealer
was panicked because i wasnt going to let anybody cherry pick the lot -all or nothing- she showed up 3 times that day until she got a bank loan later and bought it all. I have a few things in a
safety deposit box, and i call a serious friend (he found a small treasure in the gulf) and we used
to do jewelry shows together. We go down to the vault and i told him- one price -not a penny
less or more- just one chance say the price, no haggling you are the only person to see this and if you dont buy it all i will leave the box in the bank and come back some day. He was over my price so done deal. By the way, years later, his girlfriend was in the L.A. times with one of the first cases ever to go to court over stored sperm, i believe he had died..nice guy anyway.
I pick
the paper in the morning and front page "ALL FOREIGN SERVICE EMPLOYEES-HELD HOSTAGE-IRAN) i am not a chicken but i am also above being cannon fodder and felt i made the right choice. About 20 years later i met a lady who was in the the know and told me details
of what really happened there-they knew it was going down and were ignored and what those
foreign service people went thru is indescribable..some are still in mental homes. Everybody thinks the hostages were released later and dont know the truth.(IRAN-CONTRA SCANDAL)
In addition you should read the book detailing the failed helicopter rescue by the man who organized it--very sad items come out here. Sanitized news conforms to the big picture and your insignificant life is just that. im wondering if any of those poor souls have a black star on the vermont granite at langley.

Friday, April 23, 2010

How i got into the time share business part 16

I had no clue what the ad meant CLOSERS-LEADS PROVIDED-BLUE SKY. yet i was to start today doing exactly that. It means if you are top-top-top sales we have clients sitting at your table waiting to talk to you, and you make as much as you want. that is exactly the ad no more,
and i always wondered what it meant. Specialized hiring is like that they use obscure terminology to avoid losing precious time with bottom feeding lurkers. INO /W-KOG 3 YR MIN. EXP W 7580 SERIES CRIMPLATHE. If you knew this job paid 300,000 a year you would be calling
without wondering about the w-kog. Maybe gangsters do the same RB-BK/MHV-GPVD 401K
rob bank, must have own vehicle, guns provided. at least 401,000 in the vault.

Well mr. fancypants look what you got yourself into now. First of all, what will my reception be like? Will i make it? Will i be sabotaged? The latter was very likely, im sure mr.e had cleared the way and he was the boss after all- but these guys were making him millions and money talks.
There were 4 gods to appease and i believed a cheap tactical maneouver might get these 4 managers to back off. I spent the whole night preparing my first and possibly last day.

I walk in to the snake-pit penthouse not sure if anybody knew i was on the line now, knowing
mr e he called the no. one and told him to give me a chance. Beyond that he most likely told only the other managers. Who died? was the first comment (the suit) others only acted territorial $.
The manager was aloof, i was goner in a week anyway. Two of the mngrs. sat me in an office
and said we dont want you here only because you have no experience and even if you came from another track with experience its tough here---no one absolutely no one gets more than 10 couples without a sale, its the only reason we are succesful, yesterday we fired the top closer for 2 years in a row , he hit 0 for 11. adios. You will get the shots and we will be watching you. Once
you make a false step or 1 second late adios, we dont need a reason. Furthermore dont even look
at the manager, just talk to us...on top of everything we are not used to smart aleck punks, we have a bad taste of you even though in your capacity you helped us and even with the personal favors you did. Today just listen and learn. Im a slow learner i said, if you believe i have it ,help
me-if you dont -dont waste my time let me know in 3 days but whatever happens i would like to thank you now in advance for your help.

I'll be right back--- i came back with 2 bags and gave the idiot ex hollywood cowboy stuntman one. The beautiful mahogany box was opened and he greedily pulled out a civil war navy colt
reproduction revolver with black powder the whole kit and kaboodle. He used to patrol the be-backs and take deposit money and keep it. If the weapon had discharged right there and then
and a 60 caliber lead ball had lodged itself in his foot justice would have been served.
The other gentleman was from the meditteranean and received antique opium weights with the scale included, i knew he liked it as i had been to his place and was aware of his wifes tastes.
I love this part--later the manager is real friendly, he needs a gift bribe like an ulcer but greed is like that to people, he was dying to see his gift, a real samurai sword (see my antique stories to see how i got 7 in one day!) This wont give me an instant closer certificate but it will buy time
and breathing space. Otherwise i'll go marry the cute chick with the scar and take her to my
silver and gold mine in canada....where did i leave those phone numbers now....?

How i got into the time share business part 15

Everybody was upset i was leaving, they would have to find someone else.I cant begin to explain
how the kid before me was so bad at this post. I had reduced costs by 40% it took me one day to do what it took him 3, and to give you an idea, one of the fleet cars had red clay dirt all over the back as he had been yanking pot plants from grow areas (very dangerous) i also discovered he or someone had been converting cash for gold coins for organized pot growers using the fleet. So they were wondering how to find a fast mover without maintenance issues (sales slang from many industries describing problems from problem people) misusing funds bla-bla. I might have
someone for the job and i'll let you know and i left. I went to liberty house and got the nicest 3 piece suit and shoes and bought 4 gold pens. One of my roomates doubted my wisdom, recently
he got a letter stating he won a diamond ring and where to pick it up, so i brought one back and showed him. You will be wrung thru the washer for a high-pressure time share and heres your gift--you would need an electron microscope to see the chip- which legally was a diamond. Arc welding produces them too, those sparkly things that bounce around to the floor, those are minuscule diamonds. So he didnt think anything was on the level here, thats a marketing co.
time share is good/ sales and marketing=bad.

How i got into the time share business part 14

I took the state dept. foreign service test at the university of hawaii. The most fiendish civil service test in the books. You can study to be a Dr. , lawyer,Engineer but you cant study for this one...they will even tell you so. I get a letter- you failed!! but take it again and report to washington d.c. for oral test. Mr.e reviews it and said very few pass it, chuckling out the side of his mouth. If you really want in, i will make one call and you are in if you want. Thank you mr.e
but my relatives have "shoehorns" also, i really appreciate it though and wish to do it by my merits alone. He mentioned that the highest post was ambassador grade which i wouldnt ever get anyway and only pays 70-90k back then. Besides you can make that with me and enjoy yourself more. Stop messing around, you have been selling people around here their own underwear and frankly i know the stunts youve pulled you are very smart and clever and you are wasting you're time....im putting you with 100 couples on the sales floor! visualizing some of the creeps there i said i dont like time share sales and he laughs in my face (he rarely laughed)
the laugh would be the one you would have after someone turning down one of the best offers
ever. And he was wealthy...when a millionaire laughs at you, pay attention. Tell the office to replace you and i will call the manager that you will be on the line tomorrow in the penthouse.
OH NO...NO....NO... im thinking these people are going to tear me apart like a hot dog thrown
to a pack of chihuahuas, after all the disrespect i gave them and flaunted my immunity like a little girl with a lollypop laughing at their inability to get even...they even knew of the time i
took a secretary to drink beer in a limo watching planes land and take off on a hill overlooking
the airport, the pager was going off continously- i had their checks and they went home without them...the best way to deal with your fears is to confront them----yeah, try it!!

How i got into the time share business part 12

Every industry has its learning bell curve and this new time share thing was turning heads.

Mr E was not new to this as he had been creating all types of clubs going back many years,with his wife ginny simms. They had put deals together from the 50's on , clubs in minnesota, washington, california, restaurants with famous musicians etc. These people didnt walk in the

door duuhhh...lets start a time share..they were movers and shakers, he was instrumental in getting Eisenhower elected and politically connected, as i mentioned he was past attorney general and 2 term senator, she had dated louis b. mayer after his wife passed away. Ginny
won the national designer award in 1961 for her decorating wonders for the hyatt hotels and gave the name to the hotels as hyatt was at a loss what to call it. Time and Life magazines
called Mr. E "The young lawyer with the book "for his rousing G.O.P. nomination of Eisenhower.
Needless to say but if you search the net for ginny simms you will see her wonderful and outstanding radio and movie career. Many celebrities ventured into resorts and the like,
as did Ralph Evinrude (of marine engine fame) with frances langford in florida.

The bad economics of the times and the fact that the "honeymoon" was over plus all the new
regulations and real estate requirements slowed things down a bit, and in addition to this many
companies were now jumping in. Time share was here to stay, and mr. e already had off-site offices all over so he survived.

How i got into the time share business part 11

Big christmas new years party with carved ice swans, caviar, the best hotel in waikiki.
Mr. E starts giving out bonus checks $20,000-$10,000 and so on. I felt like a starving dog
under a buffet table. Then my name is called---definitely im going to get one of those candy boxes all the minions will receive. A check! $ 2000 holy holy this is 1978, its like 10,000 in
2010 ! I am flabbergasted and notice the look of scrutiny from the managers. They approved!
wether in on it or not the faces said you little p***k you made it!

Thursday, April 22, 2010

How i got into the time share business part 10

One of the dumbest errands ever. This big shot was flying somewhere and he became friends

with his seat mate who claimed was very ill and needed help to move a shipment from a dock to his house. Obviously no one is to know that this mercy mission will be on the company clock.

So i rent a truck, enlist a friend and look for the dock. Its 1/2 ton of moss............gimme a break.

It barely fits in the truck and im thinking-moss- used in dioramas, flower shops, and the locals

pass it off as puna butter pakalolo (pot) to unsuspecting tourists who if they make a scene

the police would book them under bunko squad. Anyway im thinking im going to deliver this

to the moks (local no-goods) and im not happy. I lose about 10 bags on red hill, a steep 5 mile

hill (i once had a 454 cu. buick and used 1/2 the tank going up) We have to start going up the foothills of the koolau range and the trip is going to the boonies. Finally we get there and after quite a while this old and frail japanese man tells me to put it behind a large shed. On an overlook is an amazing view of the whole leeward side of oahu and surrounded by acres

of lilies dafodills and mostly orchids. I estimated the orchid crop at $50,000. the beauty

of it all dissolved our anger. I mentioned i normally dont do favors for a friend of a friend i dont know, trying to get some compensation at least for my buddy who volunteered.

Maybe because of the wind he didnt hear me--then i saw it, about 40-50 pickled duck egg containers. These are fired clay containers, about 25 gal. capacity decorated with dragons

doing their thing going around. They are used to ship duck eggs that ferment for 3-5 up to 20 years in mud in the containers and are quite a delicacy for orientals. The only store that i knew
of that sold them on hotel street wouldnt sell them. They were very desirable items, many were stolen from front yards of houses. Like a pickle jar. Using a lie that had worked before, regarding buying antiques, i said- hey, can i have some of those, my mom had one and i broke
it horsing around as a kid she never forgave me...he said you can have as many as you can put in truck...my buddy had seen me in action before and kept a straight face he even made faces due to the extra work. We were able to get 14 onboard. 2 broke, i mended them later. All told i made
over $500, some i used as tipping points--take the lamp-i'll throw in the vase.

How i got into the time share business part 9

Time share was different in those days. It was for pros only..seriously. About 20% were Vietnam vets who had credentials. About 20% were ex Hollywood types about 20% were foreigners, Hungary,Hong Kong, England. 20% were land sales and other professional types.
They all had character and lots of money from somewhere else. Although there are others a few
were legend. E.C. an older woman, they called her the dragon lady, long black wig, porno fingernails and drove a rolls royce, had an accent, and i didnt know much about her (she didnt buy jewelry from me) seems if clients got into her car for a stroll they were dead meat.
Brownie-- sherlock holmes look alike, his outfit was real and costs lots of money, even had the pipe, people were mesmerized by him. He was 75 and had a korean wife who was always lurking about making sure he didnt eat the wrong kim-chee, she wore traditional silk outfits. He left tons
of land and money to his alma matter. An Austrian gentleman, who left me with good advice.
He had about 20 pieces of property and homes worlwide- i often helped him expedite paperwork
regarding rentals, leases and so forth and introduced him to courier pilots-vat a gut iiidea it got dere in vun dai!!! He told me if i started travelling to buy land, dont think or worry just buy and move on, thats how he had so much property. And not in podunk either the titles were in far and exotic places. Some of these people did this to entertain themselves, they didnt really need the money, ive met reps down the road who said this and they are full of it. Not one of these people
ever said that. A hungarian no one liked was actually from the deposed kingdom and had unlimited funds from the family fortune. Quite a few of these evicted political refugees would take refuge in the most plush hotels in new york city and make it their residence for life, in fact
these hotels had clauses not to disclose the tenants or evict them if the hotel was sold. the plaza
was one of them. He was one of them. Most arrived from ww2 the rest from the cold war.

How i got into the time share business part 8

As i stated before i held the whole time share thing in contempt, primarily because of the very brash salespeople. I was also jealous of their lifestyle i must admit. Sales and marketing worked very closely together whereas some companies it was a dysfunctional family. Soon i was tasked
to co-ordinate cash delivery to opc's. No small feat, i'll explain. The success of hospitality sales is to have a room full of customers not less, as it seems your biz is slow and of no interest. The penthouse had 3 shows a day by invitation only. In order to do this the opc's had an allotment
of 20 tables to fill 3 times a day anything less is courting disaster this movement all told cost
about $20,000 daily. Many locations around waikiki would be responsible for delivering the couples. If it seemed on the pre-arrival list the night before the room would be lacking they would call me to deliver heavy incentives from 6 to 9 at night. So one night im trying to buy satsuma vases from this japanese lady dealer and my pager goes off. Im driving her and on the way stop at a booth and give the lady $500, thanks for the 2 couples and drove off. She told me she attented a time share from this very booth and couldnt believe how much they made ,i told her they were paid from $150 to $300 each couple this was just a bonus. She had the night shift starting wed.! Soon we had supervisors on motorcycles doing this and it was very effective.

How i got in the time share business part 7

By this time the sales staff had my photo on a dart board. No darts however had been issued

as i did favors for those who asked politely. I was learning quick, anything i did was considered pre- pitching to tours so i stopped talking to the googans (the names they call customers allways made me laugh) I was still buying and selling antiques,gold ,silver and collectables and would sell to the crew plenty of jewelry, those were the days of salesmen dripping gold, showing off their ostentatious wealth. I had fun holding out at one price, displaying the piece to various buyers

and then selling it for 1/2 to a favorite buyer. They would get angry and refuse to even look

at the next offering. I had just picked up a gold chinese medallion for next to nothing it had apple green jade inserts and was 22k gold. I got it in a garage sale for $50.00 it was worth no less than

$500 and i decided to have fun with it by offering it to a lady who was the daughter of the owner

of the most prestigious jewelry stores in the islands. $100 simolians and its yours...... various

people were watching...is it real? i turned to the crowd -have i ever sold crap around here?

silence...she declined; too much pressure. A smarter person said can i have it untill 4 o'clock?

and i'll let you know then, i tossed it to her and left. Of course she had it appraised and i approached a friend of hers at 3:00 and said i was busy today and if she could get the piece

and hold it untill tomorrow because i want it back. Of course she didnt have the piece just $100.

This was the best advertising ever , she never wore it to work in order to conceal her ill gotten

gain, and everybody knew it and the seed had been planted. Now they paid attention. Soon i was

beeing approached by salespeople in out of the way areas; elevators, parking lots, the bathroom,

getting in and out of the car. Hey kid let me see everything you have. These were the days of the Hunt brothers trying to corner the silver market and gold hit $800 an oz. Time magazine was reporting people buying d- flawless blue diamonds and asian rugs and antiques because the dollar and inflation left your money worthless. I was one of those guys they wrote about buying cases of silver registry dinner ware from dept. stores. The clerks were wondering why we were buying without matching pieces--but its not the floral pattern! it wont match the corinthian!

Silver almost hit $20 when it had been 3-5 for many many years. Wether they knew it or not their prices didnt reflect the lightning speed of events unfolding--a box of silverware was $80 to $150 and the melt value was $200-$300! I was amazed how one clerk knew what was happening and didnt bother to hide the inventory-all she had to do was buy or take one box to the melt place and with the proceeds gain it all in 2 days---because i did. I made a small fortune. In fact, unless it was an important piece most of my silver antiques were melted. It has been estimated that worldwide silver antiques then were melted about 50% will never be seen again.


Why time share

Inflation. If you graduated recently, my sympathies. I graduated from high school in 1973. Oil

embargo made us wait in line for up to 2 hours with a 5 gal. limit at the gas station, nothing like this had been seen since 1945. Gas went from 23 cents to 65 overnight. In grade school i was given a dime a day for lunch /sandwich-5 cents-soda 3 and 2 left for shaved ice for unauthorized

thru the fence purchase. This went on for many years, and before you knew it kids now needed

a quarter. Everybody forgets that oil scare, visiting relatives in arizona before embarking for college, they had a deal for me-you can have a car providing you keep the other 2 full of gas.

The best way was to start at 6 in the morning, driving each car back and forth, i was done in

2 to 3 hrs. My stepfather had built the largest shopping mall in the U.S. at that time and its initial success was marred by this gas fiasco. Gold went from $35 to $150 in a year. Jobs were scarce. In 73 min. wage was $1.50 and a toyota corolla was under $2000 now its $7.55 and $15,000. Here is the nitty gritty :hotel rooms by and large were under $20 and by the time i got into time share they were going over $50. the eroding dollar was a major concern. Airline and room rates were freaking people out. If you got into time share after 1986 you missed the whole commotion. Inflation wasnt the primordial scare anymore.

Wednesday, April 21, 2010

Waikiki penthouse part 6

The sales people did not like me very much, they were used to pushing people around and getting their way and treated customers bad if they didnt buy. this was one of the top salesrooms in the U.S. I dont know much about business but there has to be a better way. I used to look up at them in awe and respect, the manager was making in one month what on my salary

would take a year. I thought they had the smarts, education and personalities i could never have. Familiarity breeds contempt--so aptly phrased by Ben franklin. and the more i studied them the less i respected them. I couldnt be pushed around and not because i was immune

but because of the right thing to do. One day they are screaming bloody murder because i was late delivering huge cash bonuses and the manager said to my boss he would lose a few of the best of his crew to the competition as a result. Thats the nature of fast paced tracks,they leave you lose 200,000 this month and you keep your assistant that you pay peanuts to. Drop what your doing and get to the office 10 min. ago was the call. Look boss, the hostess (a retired movie star) was worried about a family that left very very upset she thought she recognized the man as a important political figure from another state and she was right, i called a friend at the hotel

they were in and confirmed it and we decided to comp every single tour or whatever it took and i went over ,he wouldnt open the door. i pleaded with them to no end beggin for mercy finally they heard me out, she had been crying from the experience. Imagine very cultured people

of power and prestige hosting ambassadors, visiting with dignitaries world wide living in mansions and being treated like schnook moochers who just fell off a garbage truck-the lady was traumatized. i offered a personal tour of the island in a lincoln diamond jubilee edition towncar,

it had parfait diamonds in the opera windows--and complementary passes to the panorama air tour.

I will pick you up to take you to the airport you will have breakfast in kauai, lunch in maui and back in waikiki by 6 and i proffered all emolients i could, of course they could not be bought off with trinkets but at one point i made her laugh against her will...and he promised not to retaliate.

back at the office Mr. E was about to rip me a new one...he had someone call them and indeed

verified it and was surprised by my actions to ward off grave danger to his co.

How i got into the time share business part 5

Somebody snuck an errand in on me-take this shoebox to this place dont look inside,please.
It was not the first time i had this type of request-secret keys-documents-very sensitive
papers. I allways looked but my lips were sealed. This one box weighed nothing so i take a peek
very sexy undernothings with a note detailing instructions on their proper use upon his arrival that night. very explicit and creative. i was amused but concerned for his welfare, the positions
he held (not in this co.)were very high and there was a distinct ethnic problem here as well that could have
international consequences believe it or not. Later on his wife and an attorney tried to pin me
and discovered indeed international intrigue. They were not u.s. citizens just people my boss
knew.I very rarely told my boss about his friends taking advantage of me like this but this guy was smarter than i could imagine and never said anything. Because i was good at running errands i was getting outsourced- this one co. had a very big problem with compliance
and sorely needed documents from an office and they werent going to get them. I was simply asked to pick up a large manila envelope. When i got there and asked for the envelope it was like the movie "seven days of the condor" they turned white as ash expecting me to pull out a silenced ingram and wipe em all out. this guy comes back all shaking like a leaf and hands
over the documents grateful to still be alive. Whats their problem, im thinking... later i gathered
up what i thought happened...ok dont give us the documents but there are others involved with things you are not aware about and we have no control over them...and then a phone call someone is coming over. losers.

Move dont be still

When you are moving in action you make things happen and /or run into things.
When you are standing still, things run into you and things happen to you.
its okay to be still but dont expect too much to come your way.

I met this nice couple from canada, in their 70's and kinda took care of them in hawaii.
this is what they said to me-we have no children- they died in germany during the war
all of this in a heavy german accent...we have 2 gold and silver mines in B.C. we are getting old, if you want to be our helper for everything and take care of us we will leave all houses and mines to you, we dont want the gov. to get it. we had similar interests and he was impressed i knew
of his wartime unit history. I kinda felt creepy thinking how i would tell my family that i inherited all this.

I meet this nice family from seattle, and i was tasked to clean up a horrible sales scenario
created by an off-site office. Turns out he owned a shipping and moving co. and i used to do bill of ladings in puerto rico with one of his affiliates and besides making their problems go away
we got along fine. He politely as a dad could asked me to take his daughter out for dinner and dancing and he would pay. His daughter had a childhood burn scar on her face, it wasnt that bad
but apparently she was very concerned with it and shy and maybe wasnt on the desirable list back home--whatever-- i thought she was great looking and the scar gave her character, i would have dated her without thinking twice. So i take her out, we have a good time thats all nothing else. He actually seemed let down i didnt have sex with her. He actually told me directly my daughter likes you very much if you want to marry her i will make you manager at my co.
if it all works out for all concerned. I really liked her, i dont know why i backed off.
Theres a saying that god closes one door and opens another- i call it the tangent principle
more on this later.

How i got into the time share business part 5

Time share spread fast. Even in these days laws and regulations are applied or made up hastily
to accomodate the ripples created by the monster. In 1979 we had an opc generating 3-5 quality
leads from the public beaches daily. He made about 10 grand a mo.! handing out free lunch passes. It didnt take long for complaints to accumulate (bad treatment in the sales room) because the only ordinance was littering, i mean how can you apply loitering on the beach?
so the beach cops start giving him one citation after another for 5 dollars each. so his costs now went to 50.00 a month. Dont try it now, you go to jail and the resort is fined 10,000. Any area
that has never had time share sees the same learning curve. The product is great -its the treatment people get that mess it all up. Then the tour operators get bent out of shape, here you are selling tickets to the baloney pony ride for years and years whistling dixie when all of a sudden these crime scare guys are giving it for 1/2 or nothing. fair is fair they literally went out of business and went against us with everything they could muster except telling the truth,
how are you going to attack another vendor because he can afford to give it away---so they would jump on another bandwagon saying something else adding to the attack. Some companies
would go and buy the tour ((boat ride etc) heres 250,000 for your boat and operation -now go away. Florida and hawaii and vegas saw ammendments and legislation covering real estate laws to include time share and now you would need a real estate license to sell, that could slow you down a bit. Actually any tour who was mistreated in the sales and promotion aspect was very bad news, the reps could care less and the developers would pay dearly later.

Friend or foe

I am your constant companion.
I am your greatest helper or heaviest burden.
I will push you onward or drag you down to
failure.
I am completely at your command.
Half of the things you do you might as well turn
over to me and I will do them - quickly and
correctly.
I am easily managed - you must be firm with me.
Show me exactly how you want something done
and after a few lessons, I will do it automatically.
I am the servant of great people,
and alas, of all failures as well.
Those who are great, I have made great.
Those who are failures, I have made failures.
I am not a machine though
I work with the precision of a machine
plus the intelligence of a person.
You may run me for profit or run me for ruin -
it makes no difference to me.
Take me, train me, be firm with me, and
I will place the world at your feet.
Be easy with me and I will destroy you.
Who am I? I am Habit.

Shame on you

We let our guards down, become complacent, start acting stupid and the "stinkin thinking"
sets in. After i had let my salesreps fall into this, i blamed it on routine even though most of us were doing well, i needed a quick fix because negativity is deadly.Prisoners of war reported
much more suffering and death when this went unchecked as opposed to those who sought to implement the positive. Anyway i shared with them a story i had recently read. It was about this
door to door rep. he was definitely dealt bad cards at birth, he had many ailments. It took him
2 hrs to get out of bed and dress and eat. Since he could not drive he had to take the bus and where for us to walk 6 blocks would not be unusual, for him it was excrutiating pain and sweat.
I can barely convey to you how sad this story was, but he managed to sell his wares anyway-
not a lot, he didnt make a great income to say the least, and the part that got my attention
was that it took him 5 min . to walk up a driveway just to have the tenant pretend they werent home. I guess that sympathy is low for ANY salesperson, no matter their physical impediments.
On top of this the guy was cranky and rude and most customers didnt like him but under the circumstances they understood. Arriving home he couldnt even take his tie off he was so tired of the physical pain, and he would lay prostate for hours before he could summon the strength to
undress and eat. I think at this point you get the picture.

So here we are-no ailments, nice car that valets park for you after a nice scenic drive to the beach resort where we work and have an unlimited 5 star buffet for free then we tell lies to each other for an hour, then our pre set appointments arrive half sold already- we now have another 5 star free lunch with them and make the sale providing we are not hung-over from last nights
extravaganza, then we pick up our daily cash bonus and proceed to spend it in areas with no social reedeming qualities-------and we are complaining??? shame on you, you should feel guilty
and bless the lord for what you have. It worked, the crew was silent, staring at each other because the truth hurts. But we were back at it soon enough--because of habit--and we will share on another page something about habit.

About sales

About 20% of people you talk to tried sales at one time in their life, usually because it was the only job available- out of high school or college. Selling shoes etc. If it was encyclopedias, vacuum cleaners- most failed miserably. These people, providing they like you, have some respect for you as they remember how hard it was. Sales make the business world spin---with the pros
and wobble with the cons. Since anybody can do their job badly, lets stick to the pros.

IN PERSPECTIVE

Pros make very good money say 75k to 600K yearly. Providing you have no benefits whatsoever as an independent contractor (401-health-profit sharing) you better be good at it
because the normal job might have had more stability and benefits weighed out logically.

COMPARE THIS SCENARIO

Doctors, lawyers, and associated professionals must invest oodles of money and precious
time to get their career going say 100,000 for 6-8 years education and for a clinic maybe 200-to
millions for equipment they must pay back, not to mention continuing education and money not earned in the interim.
In addition to this they have to be pretty good at their craft- the failure rate has to be near 0%
would you hire a lawyer with 6 clients on death row out of 100 clients?
would you visit a doctor who loses one too many patients? They must keep failure under 1%
to survive.
On the other hand a salesperson can have minimal or no education, not to say they dont have phd's either but be that as it may they dont need the 8 years and tons of money to get started
and they are applauded with a 80% or more failure rate--20% success and you are in the money! All you need is a pen! fancy that. I was teaching medium level reps one time , and after the above study i asked how many had a pen -about 30% did not. We all laughed because they were on their way already making a good income. Point made. Now then, imagine a rep who took it a step further and studied and read everything they could, took as many self -help and betterment courses they could get there hands on- these are true pros and there are levels too.
Once you start buying land and cars cash within 2 months in the same time it took a normal job type 3 years to do its hard to look back and desire this life again, but if you are not making the big bucks then youre not serious or its not for you trust me on this one. Best part it is a lot of fun.

Tuesday, April 20, 2010

How i got into the time share business part 4

At exactly 10 o'clock be at the foyer of this penthouse. you will be escorted in and give the check to madame china. yawn...big deal...however this penthouse had bodyguards downstairs and all over, i usually peeked in envelopes for everybodies safety--this one was for 20,000 a lot back then..but what got my interest was the memo- for booth in front of arnies. the booth was only as wide as a chimney..man i'm in the wrong biz. the booth was used to promote time share tours gifts etc. but it generated 150,000 a mo. in sales, o.k that wasnt hard to figure out. Arnies by the way was a small private museum owned and operated by Arnold Coward, he had been a jewish
prisoner of war and had been severely tortured by the nazis. He had quite a collection of torture apparatus from all over and all ages, he bought some murano glass from me. I dont remember
the details but he was hit by a car real bad. Not many people that i saw went in for the tour, i mean heres clem and ethel on their 50th anniversary, who never really took a vacation before
and here they are on kuhio ave. should we take the torture tour or the time share tour? the torture tour had no free lunch. The chinese rented the 3 story museum bldg. for 6000 a mo. and got 20,000 for the booth the size of a door! these chinese landlords had a vast holding of property all over waikiki and were rude to me everytime i delivered checks. I saw them once at holiday mart arguing over the price of malasadas. Arnie also had some priceless ancient art, some from egypt, thats why he appreciated the things i would sell him. God bless his soul
he had a penchant for life after what he had been thru.

How i got into the time share business part 3

My job was to do to anything 4 people wanted from me; Mr. E, the lawyer, the c.pa. the real estate president, in order for them to fulfill their duties in a more efficient manner. my contribution was to politically navigate priorities without conflict and minimize those that arose

between them. They had just started what was to become one of the foremost and pioneering

time share companies in the western hemisphere. I was witness to a brilliant man and saw firsthand how he wheeled and dealed. He knew how to motivate people.

My first week on the job was routine: take money-give money, deliver stuff, make sure salesrooms were overflowing with liquor and chicken wings do odd jobs-entertain people.

run somewhere with a 20,000 bag of money so the world wouldnt blow up.

One friday the magnificent 4 tell me to stand at his desk like a statue. I walk in with the cpa

and we both stand like statues. He is very intent watching mr.e like he was going to perform brain surgery and i dont know why they want me to listen ,but the solemnity of it gave the occassion much importance. Mr. E looked at his watch (gold- diamonds) and placed an auto dialer in the phone-- for you kids out there---an auto dialer was a plastic card you inserted

individually into the phone and it would dial for you--wow! he had 6 properties in vacation spots

3 in hawaii- lake tahoe- vegas-spain- and one of the first in mexico, so he times the calls

as a done deal, woe the person one the other end who didnt have their act together-anyway

heres the calls verbatim -hello what do you have? and he would write it down with a stubby

pencil ,next call the same and so forth 6 offices and another 9 offsites around the U.S. no chit-chat no pleasantries straight to the point; hows miffy-muffy- none of that. all calls completed,

he would do some figuring and make one last call to a paper buyer (promissory notes) i have

200,000, how much? they would insult each other for a while and i never got to see the final

but he was selling it for 150,000 more or less. right then and there an aide to the cpa would bring in last weeks hard copies of the same as they were sent to hi. from all over. they wanted me to hear how serious this was, as the buyer and him did it in good faith. they were one week ahead of each other. Now my job was to race to the airport and put $100 in the hand of a commercial pilot and the 200,000 p.notes. who would give it to someone in seattle 6hrs. later.

on his word alone in good faith the buyer would deposit the 150.000 into his account right there and then. now he started writting checks from there. this took less than an hour all else was mundane, and clericals were left to the scribes. mr e now would go to michelles for lunch. what was funny was that time share buyers were still at the beach or on the very plane with their
p. notes in the pilots cabin, unaware of the high finance. I know some of you are smirking at
all this with your new fangled high falooting laser quick modern ways but this was 1978.
one time im talking with a pilot and ask whats up with that hangar across the way-there was an old quonset type hangar with a worn out dc6 or 7 with oil dripping out of the turboprops he said
these people want to start a cargo company called dhl they have that one plane, you might want to use them, are you kidding ill lose my job if i put that money on 100,000 parts flying in formation.

How i got into the time share business PART 2

I was intrigued by the offer so i showed up to this fancy King street office in honolulu. A secretary scoffed at me and told me i was not a fit there. Then this guy casually interviews me, turns out he was the real estate president for hawaii. Another guy asks me questions- he was the lawyer, then the c.pa. After scoping me out for an hour they parade me in to mr E's office like i had never met him before- im standing in front of his desk with these 3 guys behind me and i felt the power he had over everyone- then he asks do you drink alcohol? well i have a beer once in a whi--I DONT WANT ANY ALCOHOLICS HERE!! he blurts cutting me off, and if you want to work here i want an abstract before noon. ceremoniously i am paraded back out and past an office doorway where 12 desks with bean counters are enjoying all of this. I can tell from the 3 faces that events unfolding are not in my favor. Whats an abstract i asked? the japanese lawyer said -you have go to the police dept. and get proof of your driving record, criminal etc. most of what you need to get bonded for a sensitive job. This is a test i thought to myself, and im about to call it off but this guy has really rattled my chain and i am being challenged, because first of all it was 10:30 and a normal person- it would take a day or two traffic included, if youve driven around hotel st. in downtown honolulu you know the daunting task ahead of me. in addition to this it is 1978 there were no computers or high speed anything this was the the age of triplicate forms and carbon copies. Since i had been a mechanic before and serviced gov. accounts, i called a police friend-customer for help. I can do this and this and you owe me bra (means brother in hawaii) but downtown is another matter, youre on your own there-this is japanese territory.

later sometime i will explain cultural hiearchies in hawaii civil and gov. getting back to the story

i have less than 2hrs to do all this and most is being done by a portoguese friend(many immigrated there) I run at least 3 red lights, break speed limits and double park in front of a gov. building go up the stairs in the lobby and lucky me its almost empty- of course it is -its lunch hour! theres a guy there leaving the reception desk, i plead with him to retrieve what i need-he has the sympathy of a ww2 suicide plane- i offered to buy dinner for his whole family

at the wisteria (5-star rest.) he pulls out a badge and says he can arrest me for bribery!! PLAN B

i blame it all on an evil haole (white man-mr.e)use child psychology on his ass by stating the portoguese are helping me as we speak down at hpd and isnt it what its all about helping each other? please mister i need this job-plus i still get rims and tires at 40% off at tire wharehouse!

can you get e.t. rims? those i get for free! not so but i will deal with this later-miracle i didnt get a collection of tickets plastered to my windshield or towed away and i made it back to the office

right after 12 and ran into mr.e coming out of the elevator with his entourage and presented the papers to him-these are fake he says nobody could have done all this in an hour and a half and i dont believe you dont have traffic offences either-- $1000 dollars bet on it- he wouldnt and he looked me in the eyes for just a second---i passed the test with flying colors. he told his lawyer take him up and turn everything over to him. the lawyer was visibly upset as they had been on their way in a rolls royce to the most expensive restaurant (michelles) and he was going to be left behind. but more importantly he had reservations about my performance and im pretty sure he checked me out later. in the office i was handed the keys to 3 waikiki penthouses, 3 buildings and keys to 4 cars. and a pager and a credit card. you have an important job, most people cant do it, i dont know where he found you but if you mess up consider the state of hawaii
off limits for you forever.the 12 desks with the bean counters reflected their thoughts insofar as their faces were concerned as to wether i would make it. later in las vegas this same lawyer and i witnessed a most amazing
event that took me 23 years to figure out and im sure he will never forget it either.

How i got into the time share business PART 1

In 1978 i was an independent antique dealer in hawaii. Calling a client one day, her husband said i was selling overpriced junk-what!!! i said no problem i would give the money back and pick up the items the next day, without skipping a beat. He said he didnt believe me and was calling my bluff. I showed up at their waikiki penthouse and this burl ives type guy with bifocals was calling the showdown off. Obviously she wasnt going to give any of it back, and he wanted to know what i was up to as he didnt think i could even get half of what i had charged her. Its simple i explained, your wife is wealthy and so are her friends, wealthy people buy whatever they want
they are hard to sell to though. If she buys from me so will her friends, i had sold her my latest haul for almost no profit just to gain entrance to this circle of hers. Had you convinced her to return it - no loss for me i would sell it elsewhere for a lot more thats why i had no problem dispatching your uneducated okole (hawaiian for behind). he laughed and asked how much time
i dedicated to this venture. I told him i ran 2 spots in flea markets, i would leave one person at each
while shopping the rest of the market looking for treasures-sat and sun, the rest of the week was buying or taking wish lists to private homes just like yours. In fact i was the first person to buy a spot at aloha stadium, that sun. there was only 2 vendors .when i left hawaii there was 600 vendors. What do you do the rest of the time? I told him i was studying to take the state dept. foreign service career test. He offered me to work for him doing odd jobs in one of his companies.
his wife was Ginnie Simms, a big band singer for kay kaiser in ww2 and came out in many movies from the 40's-50's. She had been married to Hyatt Von Dehn of Hyatt fame and had decorated the first hyatt hotels, she gave the hotels their name because he was at a loss what to call them. He was Don Eastvold- prior Attorney General for the state of Washington and washington state senator 2 terms. His office had just gotten rid of a kid who was not focused
in his duties and they desperately needed someone to fill his spot. TO BE CONTINUED

He who does not read will forever be a child--CICERO

I felt i was the only one...i read an article of this writer who said he read the whole encyclopedia

from A to Z. actually quite a few have admited it. So did i, i felt better now, knowing i was not the only nutcase out there. Not because of what i did but because of the age i did it. I was 10. I did it because i was bored, and it was fascinating to absorb new information. World book and the brittanica 1953 edition, these tomes have a lot more than the newer ones, far more. Anyway

i did well in school. I also read all of our school books that we had to buy ahead of time. I knew

i was different because the other kids would be involved in growing up and playing, so was i- but

how could you not see the value in shaving off all the time wasted in reports, essays, exams, quizzes and reading. I breezed thru most of it, except math, the hairs on the back of my neck stand up when i remember the mental anguish created by my inability here. Seeing now how knowledge can enhance your life, i read everything i could get my hands on. Ignorance creates fear because you walk around wondering about things you dont understand and you distance yourself from others who do. I read all of the following from 1965 and on.

national geographic-time-life-readers digest-scientific american-science-popular mechanics
and similar reading material but in spanish, my second language. As an antique dealer in new york and hawaii i would never sell auction lots of old books without reading them all first.
I once had a lot of almost every issue of life- look-popular mechanics- st.nicholas(pre-boys life)
They were from 1938 to 1946, hundreds of them- i read them all and had quite an education, which actually enhanced my sales career, as it made me more knowledgeable in many areas
and i had a better "connect" with the older generation. I also read tons of journals from the A.M.A. -the lancet- and very weird collections of political,religious, and esoteric thought, some from the 16oo's and on. Speed reading also helps a lot-take a speed reading course, contrary to popular belief you actually enjoy the reading more. I used to be a pack rat, antique dealers have to be, but i lost or sold some books i wish i had kept. One that comes to mind is 1000 and 1
inventions by thomas edison and alexander graham bell--how to make fake gold-how to make a battery out of a lemon-how to make fire with ice only--great book. Before i went to college my mother had money and time to kill so she opened an occult book store in phoenix in 1974.
As i mentioned she had the money-books from almost every country and every topic-at least 2000 books. Yes i read them all. I have the privilege to read lit. in spanish as well. Another
collection i had to sell was a strange box given to every member of a cult in the 1920's in the desert of california where they wore conical hats and lived in conical houses and the box had
aluminum center records with chants and so on-this cult evolved into (this info. is on a need to know basis and you dont need to know)

Anyways it pays to read. the internet has saved me a lot of money-in the 80's i think i was spending $300 a month at least, now i have free reading material....remember that commercial

of the guy up late at night with bags under his eyes and the computer says WARNING---YOU HAVE REACHED THE END OF THE INTERNET!! i dread the day.